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Popular Questions
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Bullion Exchanges offers free shipping on all orders of $499 or more. Orders under $499 ship at a flat rate of $7.99. All shipments are securely packaged and fully insured for delivery.
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Our customer service team is available Monday through Friday via phone, live chat, or email through the Customer Service Contact page. Located in the heart of New York City’s Diamond District, our experts are ready to assist with orders, authentication, and account support.
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Yes! The Bullionaire Club Rewards Program lets you earn Bullionaire Bucks with every online purchase. These points can be redeemed toward future orders, giving you extra value each time you shop for gold, silver, platinum, or palladium products. Visit our Bullionaire Club page for full program details and how to get started.
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Yes — our Military Discount Program proudly offers double Bullionaire Bucks on every qualifying purchase for active-duty service members and veterans. Visit our Military Program page to learn more and apply.
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Yes — Bullion Exchanges actively buys gold, silver, platinum, and palladium bullion at highly competitive market rates. Visit our Sell to Us page for instructions on requesting a quote and safely shipping your precious metals.
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Yes. Bullion Exchanges provides secure, segregated storage for your precious metals in a fully insured UL Class 3 vaulting facility. Our service features affordable rates, quarterly internal and annual third-party audits, and a transparent structure for maximum client confidence. Visit the Vault Services Page for details.
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